Term and Conditions

Last updated: [Insert Date]

1. Our Fashion Community

Outlet Clothyne Store caters to style-conscious individuals who appreciate curated dresses for every occasion – from going-out looks to holiday maxis and everyday essentials. Our terms reflect our commitment to making your fashion journey seamless.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By using our site, you confirm you have legal capacity to enter into binding contracts.

2.2 Account Responsibility

When creating an account:

• Provide accurate and current information
• Maintain confidentiality of your login details
• Notify us immediately of any unauthorized account use

2.3 Acceptable Use

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Interfere with site functionality

3. Products & Style Information

3.1 Product Descriptions

We take care to accurately describe our maxi, midi, and mini dresses including:

• Design details and fabric composition
• Size charts and fit guidance
• Color representations (noting monitor variations)

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honor the price at time of order confirmation.

3.3 Availability

Popular styles may sell out quickly. If an item becomes unavailable after ordering, we’ll notify you and offer alternatives or cancellation.

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance when:

• We send an order confirmation email
• We process payment successfully

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store full credit card details.

4.3 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information once shipped.

5. Shipping Your Style

5.1 Delivery Options

We offer:

• Standard Shipping (£12.95) – DHL/FedEx, 10-15 business days
• Free Shipping – EMS for orders over £50, 15-25 business days

5.2 Delivery Areas

We ship worldwide excluding some Asian and remote regions. Customs fees may apply for international orders.

5.3 Delivery Issues

If your package is delayed or lost:

• Contact us at [email protected] with your order number
• We’ll work with carriers to resolve the issue
• Provide any requested documentation

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for:

• Unworn, unwashed items with tags attached
• Items in original packaging

Exceptions: Final sale items and swimwear (unless faulty) cannot be returned for hygiene reasons.

6.2 Return Process

Follow these steps:

1. Email [email protected] with return request
2. Wait for authorization and instructions
3. Ship to: Outlet Clothyne Returns, 94 Regent St, Cambridge, GB CB6F 4SW

6.3 Refunds

Refunds:

• Processed within 5 business days of receipt
• Issued to original payment method
• Exclude original shipping costs

6.4 Exchanges

For size exchanges on dresses:

• We ship new item after receiving return
• No additional shipping charges (unless expedited)
• Subject to availability

7. Intellectual Property

All content on clothyne.com including:

• Product designs and photography
• Logo and branding
• Website copy and layout

are owned by Outlet Clothyne Store and protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability & Fashion Guarantee

8.1 Product Liability

We’re responsible for:

• Items arriving damaged or faulty (contact us immediately)
• Material defects in workmanship

8.2 Limitations

We’re not liable for:

• Wear and tear from normal use
• Incorrect care of garments
• Minor variations in color or fit
• Delivery delays beyond our control

9. Privacy & Data

Your personal data is handled according to our Privacy Policy. We use information to:

• Process orders and provide customer service
• Improve our products and services
• Send relevant fashion updates (you can unsubscribe)

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance. Significant changes will be notified via email.

11. Contact Our Style Team

For any questions:

Email: [email protected]
Address: Outlet Clothyne Store, 94 Regent St, Cambridge, GB CB6F 4SW